How we process orders
EcoPharmacy is a distributor of original and ethical pharmaceutical products to all of Africa. contact us for more information.
Can my medication be delivered to my home address?
Yes, the option of your medication parcel being delivered to your home is available. Please be aware that the parcel needs to be signed for on delivery.
What mechanisms are in place for fridge line medications?
Parcels containing Fridge line items will be shipped in cold chain validated boxes specifically marked as ‘Fridge line and Fragile ‘ , ensuring cold chain is maintained at all times.
If I choose to collect my medicines at the depot, how will I know my parcel is there?
- You will receive an sms from the courier company with your tracking number.
- You will need to take your ID and sign on receipt of your medication.
How often do I need to supply Eco pharmacy with a new prescription?
- This will depend on the number of repeats on the original prescription, however most chronic prescriptions are valid for a period of 6 months, EcoPharmacy will send you a notification when you need to renew your prescription
EcoPharmacy offers Africa access to ethical medicines and medical devices to all health seekers through our client-friendly platform…
www.ecopharmacy.africa
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